A Name Trusted by Many.
Armstrong’s references reflect some of the strong partnerships and trusted relationships built with the communities and organizations it proudly serves. These municipal, healthcare, public safety, and community partners are available to speak directly to Armstrong’s operational excellence, responsiveness, and consistent delivery of high-quality EMS and support services.
Their feedback reinforces Armstrong’s commitment to reliability, collaboration, and professional service delivery, whether supporting clinical care environments, municipal operations, public events, or broader community initiatives.
Municipal
“When Armstrong Ambulance assumed service in Stoneham, the positive system impacts were evident immediately. Operational reliability improved, communication strengthened, and coordination across agencies became more seamless from day one.
Armstrong is an outstanding clinical partner with responsive, engaged leadership that is fully invested in the success of our department and community. Their professionalism, accountability, and strong working relationships with local agencies have made them a trusted and valued part of our public safety system.”
Catherine Obert
Manager of Admin. & Emergency Planning
Email: cobert@massport.com
Phone: (617) 568 - 7300
"Armstrong Ambulance has been a reliable and accommodating partner to Massport Fire-Rescue. They are consistently responsive and committed to our shared mission.
Their team demonstrates exemplary clinical care, outstanding customer service, and a high level of professionalism in every interaction."
“Armstrong Ambulance has been an exceptional partner to the Saugus Fire Department. Their responsiveness, quality of leadership, and commitment to accountability have consistently strengthened our EMS operations. Communication is proactive, concerns are addressed promptly, and their leadership team remains fully engaged in supporting both our department and the community we serve. Armstrong’s professionalism and reliability make them a trusted and valued partner.”
Peter Koutoujian
Sheriff, Middlesex Sheriff's Office
Email: pkoutoujian@sdm.state.ma.us
Phone: (781) 960 - 2800
"The Sheriff’s Department has developed a strong and meaningful partnership with Armstrong built on professionalism, collaboration, and shared commitment to public safety. Armstrong has consistently demonstrated a willingness to go beyond traditional EMS services to support the needs of our facility, staff, and inmate population.
Armstrong partnered with our jail team to deliver CPR training for correctional staff and inmates, including specialized sessions for inmate parents, reinforcing life-saving skills that extend beyond the facility and into the community. Armstrong also conducted trip-and-fall prevention training for our staff, enhancing workplace safety and awareness. In addition, Armstrong has supported inmates with certain disabilities by providing guidance and assistance tailored to their needs.
Through participation in our work release program, Armstrong has offered structured employment opportunities within its fleet department for select low-risk inmates, further demonstrating a commitment to rehabilitation and community reintegration.
Armstrong’s leadership and team members have proven to be responsive, collaborative, and community-focused partners. Their engagement reflects a genuine investment in strengthening both public safety and community well-being."
Hospital & Facilities
Professional
Lisa Lewis
Bridge Director at Melrose Public Schools
Email: llewis@melroseschools.com
Phone: 781-979-2100 Ext. 3302
"Career exploration is incredibly important for high school students, and Armstrong Ambulance made a lasting impact at Melrose High School’s Fall 2025 Career Day. Their team was engaging, approachable, and thoughtful in the way they connected with students, breaking down careers in Emergency Medical Services in a way that was easy to understand and inspiring.
Students shared that the speakers were 'very nice and grounded, easy to follow along with' and that they 'learned a lot about how the job worked and the equipment they use.' We are so grateful to Armstrong for generously sharing their time, knowledge, and expertise with our students."
“Armstrong Ambulance has maintained a strong and longstanding banking relationship with Leader Bank and is in excellent financial standing. The organization demonstrates disciplined financial management, prudent fiscal stewardship, and consistently meets all financial obligations in a timely and professional manner.
Beyond financial performance, Armstrong is a respected community partner whose leadership team operates with integrity, transparency, and accountability. Their commitment to sustainable growth and operational excellence reflects the stability and governance expected of a long-term healthcare partner.
We are confident in Armstrong’s financial capacity, organizational strength, and continued viability to support and sustain meaningful healthcare partnerships.”
"The Armstrong team is both highly reliable and professional, as well as incredibly supportive of the community it serves. Armstrong actively invests in the communities it supports by volunteering on boards, sponsoring and participating in local events, and giving back in meaningful ways.
The team is consistently quick to respond, attentive to details, and committed to delivering exceptional service. Their combination of expertise and genuine community involvement truly sets them apart. "
"Armstrong has been an exceptional community partner to the LABBB Collaborative and to the students we serve ; students with moderate to severe special needs, including developmental and intellectual disabilities, autism spectrum disorders, and multiple disabilities.
Each week, our students are welcomed into Armstrong’s offices/bases where they engage in meaningful vocational tasks and interact directly with team members in a supportive, structured environment. These experiences are invaluable in helping our students build independence, workplace readiness skills, and confidence.
Armstrong’s commitment to authentic inclusion and community integration reflects true character. Their team creates opportunities that are developmentally appropriate and empowering and the impact on our students has been both measurable and deeply meaningful.”